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Payment Policy

At Micks Fiji Tours & Transfers, we strive to make your booking process seamless and secure. By using our online payment system, you agree to the following terms and conditions.

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1. Payment Methods

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We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, and American Express

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2. Payment Terms

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  • Full payment is required at the time of booking to secure your reservation.

  • Prices are displayed in Australian Dollars (AUD) unless otherwise stated. Currency conversion fees may apply if paying in a different currency.

  • All bookings are subject to availability, and confirmation will be sent via email once the payment is successfully processed.


3. Security

 

We use industry-standard encryption technologies to ensure that your payment information is secure. Your personal and payment details are handled in strict confidence, and we do not store your card information on our servers.

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4. Cancellation and Refunds

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  • Cancellation Policy: You may cancel or amend your booking up to 48 hours before the service date to receive a full refund. Cancellations within 48 hours will incur a 50% cancellation fee. No refunds will be issued for same-day cancellations or no-shows.

  • Refunds: Refunds will be processed within 7-10 business days of your cancellation request. Refunds will be credited to the original payment method.

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5. Booking Changes

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  • Changes to your booking, such as dates or number of passengers, may incur additional charges depending on availability. Please contact our team as soon as possible to make any changes.

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6. Failed Payments

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  • In the event of a failed payment due to insufficient funds or incorrect payment details, your booking will not be confirmed until a successful payment is made. You will receive an email notification if your payment is declined.

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7. Disputes

 

If you experience any issues with your payment or booking, please contact our customer service team immediately at admin@micksfijitours.com. We will work to resolve the issue as quickly as possible.

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CONTACT US
 

For any questions regarding your payment, please reach out to our support team at admin@micksfijitours.com or call us at +679 7847905 We are here to assist you.

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